32red account locked
Mailboxes if your account has been locked, please call us on 03442 411 280.
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How to unlock your sky.Com account
At sky we take the security of your data and information extremely seriously.
If your account has been locked, please call us on 03442 411 280. Our automated system will unlock your id, then youвђ™ll need to complete all of the following steps:
- Reset your sky id password.
- Provide us with a recovery email that you can use if you need to reset your password again in the future and update your security question.
- Go to google chrome, safari, internet explorer, edge or firefox for more help.
- Sign in to your sky email account and check your email settings. See 'what should you do if you suspect your account has been accessed without permission?' below.
Change your password
Reset your passwordв straight away. Make sure the new one is strong and is made up of at least eight characters and can be a combination of upper or lower case letters and numbers. Sky passwords are case sensitive. Never use a password that you've used before.
Check your account information
To view and change your account information you need to use a compatible browser, such as safari, google chrome, mozilla firefox or microsoft edge. Internet explorer is not supported.
Go to sky.Com/myaccount and sign in with your sky id.
Depending on what device you're using:
- PC/laptop: select your name/username in the top right corner, then select yahoo mail and you'll be taken to your inbox.
- Mobile / tablet: select the menu (3 lines) in the top left corner, then select yahoo mail and you'll be taken to your inbox.
If you're using a mobile / tablet, complete these extra steps:
- Android device (must use chrome): tap the 3 dots in the top right of the chrome window then select the option for вђњdesktop siteвђќ. The website will then reload as the desktop version.
- Apple device (must use safari): press & hold the refresh icon at the end of the address bar. Select the option that appears to вђњrequest desktop siteвђќ. The website will then reload as the desktop version.
If the mailbox doesn't load as the desktop version automatically, go back to sky.Com and re-open yahoo mail.
3 . Select the cog icon / settings option in the top right corner of your sky email mailbox then select more settings from the bottom of the menu that appears.
4 . Use the menu options on the left hand side to check if any changes have been made to your email settings that you're not aware of.
5 . Make sure you click save if you make any changes in any of the below sections.
Information changes to look out for include:
Mailboxes
Your full name вђ“ if it's been changed, reset it.
Your reply-to address вђ“ if itвђ™s been changed to something other than your sky.Com email address, click the drop down arrow and select your sky.Com account.
A signature in the signature box. If you donвђ™t recognise it, delete it.
A forwarding address has been set up without your knowledge вђ“ if so, unselect forward by selecting POP.
Check your out-of-office response hasn't been changed.
Unknown filters have been set up. To check, select filters on the left-hand menu вђ“ if any have been set up without your permission, select each one and click remove.
Sometimes, a filter can be set up and named as a full stop. These can be very difficult to spot вђ“ click under вђњadd new filterвђќ then the trash icon to make sure this isn't left in place.
Security and privacy:
Check your banned email addresses are correct and remove any blocked email addresses that you haven't blocked or banned yourself.
6 . If youвђ™re missing emails from your inbox, itвђ™s important to check your other folders for the missing email (including spam, archive & deleted items).
7 . If you use sky email through an email app or program (like apple mail or outlook), follow the getting started with sky email steps to set up a secure app password for your device.
For more information about how to keep your sky email account secure, see our sky email privacy and security articles.
Calls to sky contact centres are inclusive for sky mobile and sky talk customers. If you're not with sky mobile or sky talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don't have a calls package, charges may apply so check your provider's tariff guide.
Online casino UK
Award winning
32red: voted the best online casino since 2003
Now that you’ve landed on the 32red casino site, you’ll be pleased to find that not only is 32red casino packed-to-the-rafters with superb gameplay selections, lucrative bonuses and a robust overall gaming functionality, but this prestigious site is an award-winning global online casino to boot. Prestige is well-earned at 32red casino as it holds the accolade of being named the ‘best internet casino’ since 2003. That is 15 years of being the best! Not a slight feat indeed!
Since our inception in 2002, our legacy has been carved with one award winning streak after the other. This, coupled with our ethos of continuing to strive for excellence in service and product offering, continues to pave our way to greatness in the igaming world. We endeavour to only offer top-quality gameplay to all our players; and experts within the industry, as well as awarding bodies have recognised this, time and again. The pinnacle of accolades has been awarded to 32red by casino watchdog stalwarts, namely casinomeister™, giving us the title of the ‘best casino of the decade’. Other note-worthy titles that we have been awarded include the following: best casino grouping; best customer service; best global casino; best player experience; best UK casino and casino manager. To become part of this award-winning gaming experience, all you need to do is sign up. Join the 32red player community today and become part of the winning lore in just 3 simple sign-up steps. Once part of our player community, you’ll be able to enjoy the allure of the red ruby loyalty club, the possibility of becoming a member of the exclusive club rouge and have every opportunity to partake in an excellent casino experience unrivalled by most.
World-class games - and lots of them!
Over 550 casino games on offer
We have a huge range of amazing games on offer at 32red: over 550 casino games and slots are on offer! It's hard to imagine that any player won't be able to find their particular game of choice with such a massive vsariety - from the most obscure slot themes (sushi, vikings on vacation, wild turkeys) to some traditional 3-reel slots, we've pretty much got something for everyone. With both a microgaming exclusive games lobby and a slots tab which offers netent, IGT and other award-winning game suppliers, the fact is that among the 500+ slots and 200 variants of table games on offer you'd be hard-pressed to find a better selection of games anywhere online. 32red is also state-of-the-art when it comes to playing on the go. We dedicate a lot of time to making sure all of our gaming experiences are compatible with mobile, tablets and desktops.
32red also gives you a massive range of online roulette, blackjack, 3 card poker, craps and baccarat, giving players the opportunity to play table games with a fresh twist – such as lightning roulette, european roulette and atlantic blackjack. We also have plenty to choose from when it comes to video poker, keno, pokies tournaments and monthly new game releases.
32red is available to play in GBP, EUR and USD, and has been paving the way for mobile-friendly gaming for years. Play on almost any device and know that your experience will always be optimal. All major deposit and withdrawal methods are also accepted, including debit cards, bank transfer, e-wallets such as neteller and skrill, and prepaid vouchers.
Casino bonus
Welcome bonus -get a 150% bonus up to £150
Our players get to walk out onto the 32red carpet when they start playing, they will be treated with some serious bonuses, promotions and awesome deals designed exclusively so there is no one-size-fits-all deal for our players. We're all about showing players the meaning of a first-class casino experience! By registering at 32red, players are signing up to a world full of the very best gameplay, unrivalled promotions and superb bonuses. Once you make your first successful deposit, get ready for a welcome bonus reward of a 150% bonus up to £150!
Plus, with our ruby red loyalty scheme, players are automatically members of a coveted rewards system at 32red casino. There are so many rich rewards to keep your eyes peeled for - like our red rubies - accumulated as you play your way through the 5 tiers of loyalty. You can exchange your rubies for casino chips. Ruby tuesdays give you double points on selected games. If you get to platinum level you will be invited to join club rouge! As each player keeps playing at 32red casino, we will gear your tiered level to ensure a tailor-made gaming experience designed exclusively for you! This is where you'll feel like a king or queen!
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Non-bonus complaint 32red refuse to give me my money back
Frank123
Dormant account
I deposited into 32red using ukash several times before, and played through, lost some money usually, never had any issues.
In december I swapped some bitcoins I was holding for ukash vouchers through someone I dealt with online, (around £300) I figured I could deposit them on 32red and play, I've done it before, usually on bet365 where I play blackjack. People will pay a premium for bitcoins with ukash so it's a nice way to gamble cheaply.
I played a few hundred pounds, I think about £200 in total before requesting a ukash withdrawal, they denied my withdrawal and asked for proof of purchase.
I said I had purchased them online through someone on an ecurrency forum and they said they need proof that I purchased them personally. I said I can provide emails showing who I purchased them from but that isn't good enough.
Now I am told there is no way to get my money back since I can't prove I purchased the vouchers, nor can I play with the money as my account is locked.
When I have lost money on 32red I have never been asked for proof of where I purchased the vouchers, it's never been an issue, but the second I want to withdraw money they refuse to do it.
They won't give me any alternative but to prove I purchased the vouchers in store myself (which I did not so I can't)
What irks me is that if I had lost all the money they'd have been perfectly happy without proof of purchase, but because I wanted to withdraw some of it, suddenly it is a security issue that they need to see proof of purchase.
I have asked if there is a timeframe whereby they give me my money back after say 90 days or 180 days, and they said no, they will simply keep the money forever unless I can provide something which they know I don't have.
They told me to contact ukash for help, ukash said once it's been given to a merchant it's up to the merchant.
Do I have any recourse here? Or have 32red just done me out of £300 permanently, and there is no method for me to get my money back?
32red casino review
We've thoroughly reviewed 32red casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because 32red casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.
According to our research and estimates, 32red casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 8 complaints directly about this casino in our database, as well as 27 complaints about other casinos related to it. Because of these complaints, we've given this casino 15,119 black points in total, out of which 477 come from related casinos. You can find more information about all of the complaints and black points below.
Based on all of the information mentioned in this review, we can conclusively say that 32red casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.
A glimpse at the terms and conditions of 32red casino
The terms and conditions page at 32red’s website cover all the important legal topics that you should be familiar with if you’re going to play at the online casino. In this review, I’ll highlight and comment on some of the most important points you can find there and list all the topics that are included. You might be interested to know that I’ve reviewed 32red’s terms and conditions as updated on 6th january 2015. Should you have any additional questions or want to contribute by giving us your opinion about this page or the site in general, please don’t hesitate to contact me at contact@online-casinos.Com.
The topics in the general terms and some important highlights
The terms & conditions of 32red casino are separated in 28 points. Most of the topics covered here are pretty standard, such as the fact that you are allowed to have only one account and that before you withdraw for the first time you’ll have to verify your account by providing a copy of a driver’s licence or other official document. This is why I’ve selected some more unconventional points to comment on. Below you can check out the full list of points covered in 32red’s terms as well as some citations and comments.
1. Use of the service
2. Acceptance of the terms of service
Comment: as I mentioned in the main 32red casino review, the operator is committed to promoting responsibility in gambling and supports many organisations whose primary scope is to fight problem gambling. Another proof of the operator’s social responsibility is the fact that they have added on their site a self-exclusion tool and that they provide the option to put limits on how much you can spend on the site.
3. Description of services
4. Unfinished games
5. User account, password and security
Comment: it’s not that unusual for players to switch the site they are playing at because they’ve found another one with better conditions, games or simply because they want to claim yet another welcome bonus. If you decide to stop playing at 32red casino, it’s important to keep in mind that your account will continue to be active 13 months after you’ve last signed in. Therefore, if you have some balance left in your account, it would be better to withdraw it before the casino removes it.
Microsoft account locked
My partners account has been locked, he cannot even log in to join the community to try and get assistance - so I am using my account to sign in.
Even though I try and unlock it and I fill in the form and get a message saying excellent! The information you submitted for ??*****@ hotmail.Co.Uk has been verified. Click this link to reset your password, which I do, I then get the following message,
Again I fill in the form and get a message saying they have received my inquiry, we never get any response.
It has been over 7 days now, we have X box one and hundreds of pounds worth of games downloaded onto this account.
It is an extremely frustrating position to be in and if anyone has any advise as to how we can get this sorted it would be appreciated.
Replies (7)
Reach out directly to xbox support. Https://beta.Support.Xbox.Com/
Sorry about that issue and i can understand your frustation cause i was in the same case few years before for one of my daughters account.
The thing you try is correct but sometimes with many account on a computer is hard for the system ( microsoft side ) to know which account is locked even if you put the correct email ( example you are on your windows 10 account but you put all details about the locked one… cookies and co are in conflict…). So i suggest you to do what i did in the past :
- log into windows 10 with the locked account (its very important)
You should get an answer within 24-72 hours
32red kenya review
32red came into the online casino world to make it easy and accessible to players all over the world. Since its creation back in 2002, it has brought those objectives into life in various ways. Firstly, it provides an impressive number of games to users. Boasting more than 400 games in its arsenal, the platform is designed to give you the best gaming experience.
Convenience and ease of use are two areas 32red really shines. Whether you are using the mobile app, or the site, you can get to enjoy your games anytime you want. It is licensed by the UK gambling commission and government of gibraltar. They have plenty of bonuses and treats for customers, and there is a responsive customer support system available 24/7. Overall there are lots of gaming options to pick from, so that means a variety of users. There are lots of classics to choose from as well as modern and innovative games. It truly offers the best of microgaming.
Terms & conditions
The 32red casino is well aware that players aren’t exactly keen on reading through terms and conditions. They warn players the terms are written by a “suit with no sense of humour,” but urge you to read them nonetheless. Admittedly, this is a fresh take on T&cs and a good way to break the monotony. Reading through the casino’s terms, there doesn’t appear to be any blatantly rogue or anti-player clauses. This is to be expected since the casino’s terms are audited by the regulatory bodies to ensure compliance with their rules and regulations. However, the existence of fair and ‘player-friendly’ terms means little when the casino doesn’t abide by them. To give you a specific example, one of the 32red’s clauses states that self-exclusion and account cancellation is every player’s right.
However, in practice, they make it rather difficult for punters to close their accounts. Problem gambling should be taken seriously, and there should be no questions asked when a player requests that the casino closes their account. Instead of immediately honouring the player’s request, the casino does the exact opposite. On multiple occasions, they have showered the problem gamblers with various £10 bonuses to keep them playing. This behaviour is unacceptable. This casino feeds the problem gamblers’ addictions, rather than helping them combat it. Additionally, even if they do eventually close your account, they will not refund your deposits or pay out your winnings. And since the withdrawals are painfully long, self-exclusion is pointless. If problem gamblers had enough self-control not to place a bet for 7+ days, they wouldn’t have a problem in the first place.
Bonuses and promotions
Let’s face it: the welcome bonus of 32red is not as generous as the offers of many of its colleagues. However, it remains quite interesting. For $ 10 deposited into your account, you receive a $ 32 bonus. To be able to withdraw your bonus, you must bet 40 times its amount. This means that if you are eligible for the maximum amount, $ 160, you will need to wager $ 6400 in real money before you can take advantage of your winnings.
Although these conditions may seem excessive, you should know that they only take into account the bonus, not the deposit amount, which is the norm at many online casinos. In addition, the bonus of 32red multiplies your deposit by 3.2, while, on most sites, welcome offers allow you to receive an amount equivalent to your first payment.
32red casino also offers new players a $ 10 no deposit bonus. The site also organizes promotions, such as the “red letter day bonus”, through which randomly selected players can receive up to 250 free chips. Tuesday is “ruby tuesday”: gifts are randomly distributed to internet users who play on certain slot machines.
To honor new games, the site is organizing a “new game giveaway”. Players can win amounts ranging from $ 50 to $ 500 depending on their loyalty status. To win these gifts, no need to win the prize pool: you just have to play very specific games. This is only a brief overview of the promotions available at 32red casino; on the site, you will find many other attractive offers.
32red games
By testing 32red casino to carry out this review, we were impressed by the wide choice of games on offer. In all, the site has 349 titles, including 280 slot machines, 43 table games, and 9 games with live dealers. Suffice to say that internet users are spoiled for choice! Among the most popular games are the dark knight, thunderstruck II, and hellboy table slots, not to mention table games like blackjack, roulette and baccarat.
If you want to win dollars by spinning the reels of slot machines, know that 32red offers 16 progressive slots. Hopefully you can win huge jackpots there; these machines are called for example mega moolah, major millions, and king cashalot. Also in the progressive slot family, you will find the mega moolah isis, lotsaloot, and fruit fiesta games. Is your thing video poker? You will be delighted by the range of games offered by 32red. These include, in bulk, joker poker power poker, jacks or better power video poker, and deuces and joker power poker. But that’s not all: you can also play triple pocket hold’em poker, sic bo, and three different variants of three-card poker, including the game “gold series”, which is played with several hands.
Roulette and blackjack games are very popular at 32red casino. The european blackjack game “perfect pairs” can pay you a lot of money if you get the right combination of cards, while the european roulette game “gold” high limits is perfect for players with well-stocked pockets. Roulette games “multi-wheel”, that is to say with several roulette games that spin at the same time, maximize your chances of winning.
Locked accounts
Although there are no questionable clauses within 32red casino’s terms, we couldn’t help but notice that the one pertaining closed/locked accounts lacks vital information. Namely, the casino simply informs you they can close your account without prior notice. As you can see, the casino doesn’t state in which situations they may lock you out of your account. Nor do they say what happens to your funds when they do. We’ll tell you what happens: they magically disappear, then reappear in the operator’s pockets.
Recently, a player reported winning a little over £1,000 and getting locked out. When the player in question attempted to withdraw the winnings, the casino promptly closed the account without any explanation. The player later received an email that notified them that their documentation didn’t meet the requirements. However, the casino representative refused to shed light on the issue and never explained what was wrong with the documents the player sent in. It appears that the casino’s “player-first” attitude is a thing of the past. Nowadays, they are clearly far more concerned with increasing their own revenue.
Deposit and withdrawal
32red uses many of the same payment methods as their competitors to ensure users can deposit and withdraw with ease. If you want to take advantage of the 32red casino welcome offer, bear in mind that only debit card or paypal deposits count towards the bonus. Here is what you need to know about their main deposit and withdrawal methods.
Mobile app
32red casino’s mobile casino has been designed with ease of access and play as a priority. The games have been optimized to run smoothly on android and ios. You can play on a wide range of phones, including samsung galaxy smartphones, laptops with windows phone operating system and, of course, iphones. The 32red mobile casino also works on many tablets, including the windows surface, the samsung galaxy tab, the google nexus, and the ipad.
32red’s mobile platform has over 100 games. You can access it either by downloading the application developed by the casino, or directly via an internet browser: go to the casino page, identify yourself and that’s it! You do not need to create a special account to play on mobile. Once you’re in your 32red account, you can play mobile versions of some of the world’s most popular casino games, such as thunderstruck II, game of thrones, mega moolah, classic blackjack gold series, and european roulette gold series. No need to search for sic bo, baccarat or craps tables: there are simply none on the mobile version of the site. It is also not possible to access, on tablet or phone, games with croupiers live from the site, which will disappoint addicts to live blackjack and roulette games.
Customer support
When we started scouring the web for player reviews on the 32red casino, we noticed a large number of positive reviews at first. However, the eerie similarities between these reviews quickly became apparent. They were all short, praised the casino’s game selection, and stated that there was nothing negative they could think of.
We’re not the only ones expressing doubts that these reviews aren’t genuine. In fact, hundreds of frustrated players believe that these reviews are bogus. If you dig a bit deeper, it becomes apparent that a myriad of issues plagues the 32red online casino. We’ve already talked about the painfully slow withdrawals, dull bonuses with high playthroughs, and the fact that the casino’s slots are laggy and often freeze up. Apart from this, punters also point out the fact that the casino spams players with annoying pop-ups in the middle of play sessions. So there’s plenty of reasons to get in touch with the casino’s customer service. However, that’s easier said than done. 32red has made contacting their customer support team an unnecessarily complicated process.
Their “help centre” is an overblown FAQ that resembles a bloody maze. What’s more, it’s filled with generic answers to questions that nobody has ever asked. Meanwhile, vital information like wagering requirements on deposit bonuses is strangely absent. Unfortunately, live chat is reserved for registered users only, although the experience isn’t much different from the “help centre.” they offer generic, copy-paste answers that are vague and in no way help resolve the issue you have. On multiple occasions, the casino representatives were unfriendly or even rude towards the players. We don’t know about other review sites, but we wouldn’t describe 32red’s support team as “splendid.”
Live dealer games
32red casino has set up a casino with live dealers of excellent quality. The parties are animated by very nice dealers and very nice dealers, which allows internet users to find the authentic atmosphere of traditional casinos without leaving their home. There is something for all budgets, with games with small stakes and special tables for high rollers.
The live dealer game offering includes blackjack, roulette and baccarat, as well as three-card poker and casino hold’em. These last two games are very successful, even if you face the house and not other players.
Live casino games are broadcast continuously. The interface, signed microgaming, is extremely user-friendly: it is very easy to use, we can interact with all simplicity with the croupiers, and the gaming experience is generally excellent. Certain elements, such as information concerning tables and cards, are inscribed in large characters, and are thus clearly visible. The 32red live casino has an elegant and refined look. It is the ideal destination for all those who want to discover or rediscover the atmosphere of a “land” casino. Add to this the fact that you can connect to the live tables in a few clicks, from the interface without downloading the site: the live dealer games from 32red are truly among the best on the web.
So, let's see, what we have: find out how to unlock your account and reset your sky id. At 32red account locked
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