Jokaroom kyc
I've had a lovely experience with jokaroom but the KYC has been a nightmare. I've verified everythine back photo of my depositing card which I'm unable to go and get as its in my car in another suburb and covid19 restrictions prevent me from going to get it.
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Joka room casino - player’s struggling to complete KYC verification.
Case closed
RESOLVED
Case summary
The player from australia is having difficulties to complete verification. The complaint was resolved as the player successfully verified and withdrew his winnings.
The player from australia is having difficulties to complete verification. The complaint was resolved as the player successfully verified and withdrew his winnings.
I've had a lovely experience with jokaroom but the KYC has been a nightmare. I've verified everythine back photo of my depositing card which I'm unable to go and get as its in my car in another suburb and covid19 restrictions prevent me from going to get it. So I provided bank statements showing depositing transactions, statements that verify the card is linked to a bank account in my name, screenshots of the card on my banking app. How do I go about this? Do I order a replacement card through my bank or?
Any help would be appreciated.
I've had a lovely experience with jokaroom but the KYC has been a nightmare. I've verified everythine back photo of my depositing card which I'm unable to go and get as its in my car in another suburb and covid19 restrictions prevent me from going to get it. So I provided bank statements showing depositing transactions, statements that verify the card is linked to a bank account in my name, screenshots of the card on my banking app. How do I go about this? Do I order a replacement card through my bank or?
Any help would be appreciated.
I've had a lovely experience with jokaroom but the KYC has been a nightmare. I've verified everythine back photo of my depositing card which I'm unable to go and get as its in my car in another suburb and covid19 restrictions prevent me from going to get it. So I provided bank statements showing depositing transactions, statements that verify the card is linked to a bank account in my name, screenshots of the card on my banking app. How do I go about this? Do I order a replacement card through my bank or?
Joka room casino - player's struggling to verify account.
Other
REJECTED
Case summary
The player's struggling with long lasting KYC verification at the casino. The complaint was rejected as the player was non-cooperative and her behaviour was offensive.
The player's struggling with long lasting KYC verification at the casino. The complaint was rejected as the player was non-cooperative and her behaviour was offensive.
I submitted all the documentation necessary through their KYC. In the uploading of credit card documentation I couldn't continue because it said the photo of the keycard exceeded the size limit. So I cropped the photo but the numbers still remained visible and they said it wasn't acceptable to be cropped. Now I go into reload and I can't because it already has the old pictures in it. They send me another email.
I submitted all the documentation necessary through their KYC. In the uploading of credit card documentation I couldn't continue because it said the photo of the keycard exceeded the size limit. So I cropped the photo but the numbers still remained visible and they said it wasn't acceptable to be cropped. Now I go into reload and I can't because it already has the old pictures in it. They send me another email.
I submitted all the documentation necessary through their KYC. In the uploading of credit card documentation I couldn't continue because it said the photo of the keycard exceeded the size limit. So I cropped the photo but the numbers still remained visible and they said it wasn't acceptable to be cropped. Now I go into reload and I can't because it already has the old pictures in it. They send me another email.
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that KYC account verification is a very important and essential process, during which casino makes sure that the money is sent to the rightful owner. None of the serious and licensed casinos takes KYC lightly and it might take few working days completing this thorough procedure. It's common that they request some documents repeatedly.
Afterwards, it’s quite usual for a withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account.
Please let us know if this information was helpful. Looking forward to hearing from you.
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that KYC account verification is a very important and essential process, during which casino makes sure that the money is sent to the rightful owner. None of the serious and licensed casinos takes KYC lightly and it might take few working days completing this thorough procedure. It's common that they request some documents repeatedly.
Afterwards, it’s quite usual for a withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account.
Please let us know if this information was helpful. Looking forward to hearing from you.
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that KYC account verification is a very important and essential process, during which casino makes sure that the money is sent to the rightful owner. None of the serious and licensed casinos takes KYC lightly and it might take few working days completing this thorough procedure. It's common that they request some documents repeatedly.
Afterwards, it’s quite usual for a withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account.
Please let us know if this information was helpful. Looking forward to hearing from you.
Joka room casino - player’s struggling to complete the KYC verification.
Player stopped responding
REJECTED
Case summary
The player from australia is experiencing difficulties completing his account verification. We rejected the complaint because the player didn't respond to our messages and questions.
The player from australia is experiencing difficulties completing his account verification. We rejected the complaint because the player didn't respond to our messages and questions.
I have asked for it multiple times, completed and sent multiple security measures all the documentation and heard n ok thing back. I put in about $4000 so still making a loss but won't even give me money back. Absolute fraud!
I have asked for it multiple times, completed and sent multiple security measures all the documentation and heard n ok thing back. I put in about $4000 so still making a loss but won't even give me money back. Absolute fraud!
I have asked for it multiple times, completed and sent multiple security measures all the documentation and heard n ok thing back. I put in about $4000 so still making a loss but won't even give me money back. Absolute fraud!
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Did I understand it correctly that you’re experiencing difficulties to complete your account verification? Please understand that KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner. None of the serious casinos takes KYC lightly and it might take few working days completing this thorough procedure. If all the data is correct, there should be no reason for the casino to delay your withdrawal.
Could you please advise how many days ago you have requested your withdrawal and started the verification process? Thank you in advance for your reply.
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Did I understand it correctly that you’re experiencing difficulties to complete your account verification? Please understand that KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner. None of the serious casinos takes KYC lightly and it might take few working days completing this thorough procedure. If all the data is correct, there should be no reason for the casino to delay your withdrawal.
Could you please advise how many days ago you have requested your withdrawal and started the verification process? Thank you in advance for your reply.
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Did I understand it correctly that you’re experiencing difficulties to complete your account verification? Please understand that KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner. None of the serious casinos takes KYC lightly and it might take few working days completing this thorough procedure. If all the data is correct, there should be no reason for the casino to delay your withdrawal.
Could you please advise how many days ago you have requested your withdrawal and started the verification process? Thank you in advance for your reply.
Jokaroom casino
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Jokaroom casino review
Jokaroom casino is a welcoming australian-focused online casino characterized by a big choice of quality, high paying games coupled with generous bonuses and promotions. Its gold and brown colour scheme exudes coolness and elegance, while its mascot and name sake ‘joka,’ adds some excitement and flair to the proceedings.
This casino is one of a new generation of sites with games from multiple casino software vendors. This means the casino has ‘cherry-picked’ the very best titles from each of them so you’re spoiled for choice. Add to that you can rest assured that its games have competitive payout percentages (return to player) and worthwhile features.
To help you get started on your jokaroom journey, the casino offers a range of generous and worthwhile bonuses for first time and existing players. It even has a no deposit bonus you can use to experience some of the casino’s best real money games 100% free and – if you’re lucky enough – even cash out real money winnings from.
Everything about this casino is quick and easy, from signing-up (which only takes a couple of minutes), to claiming bonuses, making deposits, picking and choosing games to play, to cashing out your winnings. If, however, you need assistance with any aspect of jokaroom, you can contact its fast and friendly customer support around the clock.
A few important things to know
- It offers a wide range of casino games and slots
- It only processes safe and secure banking options
- Its games hail from top casino software developers
- Its bonuses and promos are plentiful and rewarding
- All player information and transactions are encrypted
Other promotions and bonuses at jokaroom casino
Joka is all about making aussies happy and one of the ways he does that is by dazzling you with rewarding daily bonuses and promotions. Here’s a sample of what you’ll encounter if you sign up and become a real money player at jokaroom casino:
Mysterious mondays – deposit $20 or more and choose one of the 5 doors to reveal your very own mystery casino bonus.
Twisted tuesdays – deposit $20 or more and joka will let you pick one bonus out of three:
- 60% match bonus, or
- 60 free spins on goldilocks slot, or
- 40% match bonus + 20 free spins on goldilocks slot
Wacky wednesdays – to get you over hump day joka is giving you 2 bonus choices:
- Deposit $20 or more and enjoy a 35$ bonus, or
- Deposit $150 or more and enjoy a 75% bonus
Thrilling thursdays – deposit $20 or more and you can enjoy a 50% bonus of up to $500!
VIP / loyalty program
Jokaroom has a generous loyalty program called the joka dimes loyalty program where you can earn redeemable points by playing either classic or video slots for real money (no other games qualify for points).
For every $20 you deposit you’ll earn 5 status points and 5 dimes, and for every $20 in bets you make you’ll earn 1 status point and 1 job dime. When you’ve earned enough status points and dimes you can redeem them for bonus cash.
Security and privacy at jokaroom casino
Jokaroom casino is 100% safe, secure and trustworthy. How can we make this huge claim? Because the site is licensed and regulated by the UK gambling commission (UKGC) which is one of the most trusted and reputable online gambling jurisdictions.
Plus the casino uses cutting edge secure socket layer (SSL) encryption to protect all player data, transactions and balances. When logged into jokaroom all communications between your internet browser and the casino are secured and protected.
Signing up with jokaroom casino
Opening a new account at jokaroom casino couldn’t be quicker or easier. The process is so simple that it only takes a couple of minutes from start to finish if you follow these steps:
visit jokaroom click the sign up button fill out the registration form and submit (read the T&cs first) if successful, your account will be activated immediately proceed to make an initial deposit to play real money games
If you’d like to claim one of the casino’s bonus offers, click the promotions tab (the gift icon) on the left hand side of the page to reveal a list of all the promotions you’re eligible for.
Software and games
Now we come to the heart of jokaroom casino – its games. These are supplied by some of the ‘hottest’ online casino developers in the business namely betsoft gaming, isoftbet, IGT, quickspin, relax gaming and felt gaming.
Although there are older and more established developers, these firms are renowned for their fresh and dynamic game portfolios. That’s why you’ll find them at the forefront of many premier australian and international online casinos.
The games from these providers are characterized by their HD and in many cases 3D style graphics accompanied by high quality sounds and soundtracks. In addition, they include in-game features designed to enhance game play and help ramp up your winnings.
Another notable feature of jokaroom’s games is they’re browser-based ‘click to play’ which means you can play them instantly – no download or installation required. This is possible because they’re developed in adobe flash or HTML5, both instant play platforms.
Browser-based means they’re suitable for all platforms (macs, pcs, laptops, smart phones and tablets), operating systems (windows, apple ios and android etc.) and web browsers (safari, edge, chrome and firefox etc.) for the ultimate convenience and flexibility.
Here are some of the most played games at jokaroom casino broken down by category:
Jokaroom casino: the ultimate place for casino buffs
Jokaroom online casino features the joka, a character who likes to entertain others. With rewards for loyalty, a 24/7 customer support service and generous bonus offers, jokaroom casino has made a stable spot for itself in the gambling industry. The casino has joined hands with a number of software developers to offer players a vast collection of timeless games.
Since august 2020, jokaroom online casino has been rebranded as wild card city casino. We recommend you go to the updated wild card city casino page to see the updated review.
Exciting games at jokaroom casino
Jokaroom online casino caters to the australian market and therefore you will see a large number of pokies for real money! In fact, there is a pokies game for every occasion. The games are powered by top gaming developers including quickspin, isoftbet, IGT, habenero, playson and betsoft. Apart from pokies, the casino features roulette, baccarat, online blackjack, and video poker titles.
A few of the popular games include big bad wolf, dragon shrine, mighty arthur, 7 crazy monkeys, second strike and wins of fortune. The video poker titles are five draw poker, pyramid double bonus and double joker. In addition, you can choose from table games such as three card rummy, pai gow poker, craps, and top card trumps. All games are powered by proven RNG technology for speedy, dependable, real gameplay on PC, mac, and mobile!
You can play these on your browser as an instant play, which requires no download. In order to access the games, you just need to log into your account with your details. In addition, jokaroom is a mobile casino and you can enjoy these games on the go by playing on your ios, windows, blackberry and android smartphone or tablet device.
Jokaroom VIP room
When you become a VIP player at jokaroom casino, you become eligible for amazing benefits such as exclusive VIP bonuses, weekly cashback offers, no maximum bet, larger withdrawals, and dedicated VIP hosts!
Secure banking options
When playing for real money, you need not worry since jokaroom supports a variety of safe and secure payment options for deposits and withdrawals. This real money casino for aussies makes use of the latest security, encryption, data protection and firewall technologies in order to keep the personal and financial details of aussie players protected. Moreover, the casino maintains a privacy policy and does not share players personal information.
Some of the most popular banking options for australian players are bank transfer, neosurf, mastercard, and visa. You can make an instant deposit using neosurf, mastercard, and visa.
Enjoy a fresh and rejuvenating gambling experience
Jokaroom is a carefully-designed online casino with great popularity on social networking websites. It also has supportive, qualified and well-trained customer care staff who are eager to assist members. Other highlights of this casino include its generous welcome bonus, attractive daily offers, exciting rewards for loyalty and premium VIP membership.
If you are looking for a new and refreshing gambling experience, you ought to give jokaroom casino a try. It’s definitely worth your time and money!
Bonuses and promotions
Jokaroom casino features many attractive bonuses and perks, such as a welcome bonus, daily offers, and rewards for loyalty to help players pile up their casino bankrolls.
Welcome bonus
The casino offers AU$5,000 and 75 free spins that are spread over the first three deposits made by the player:
- On making the first deposit, players get 100% up to AU$2000 and 25 free spins on wolf treasure.
- On making a second deposit, players get 100% up to AU$1000 and 25 free spins on wolf treasure.
- On making the third deposit, players get 100% up to AU$2000 and 25 free spins on wolf treasure.
It is worth noting that the minimum deposit value needed to receive a bonus is AU$20 and the wagering requirements are 50X.
Daily offers
The casino also offers attractive perks every weekday. These are:
- Mysterious mondays: on making a deposit of AU$20, you can choose from five bonus offers.
- Twisted tuesdays: you have the option of choosing from three amazing bonuses (a 60% match bonus, 60 free spins on goldilocks, or a 40% match bonus and 20 free spins on goldilocks).
- Wacky wednesdays: on making a deposit of AU$20 or more, the casino will match you 35%; alternatively, if you deposit AU$150 or more you will receive 70% extra. Every wednesday, you have an option to choose from one of these two bonuses, each with a maximum value of AU$500.
- Thrilling thursdays: you stand a chance to receive a 50% match bonus of up to AU$500.
- Saturday swagger: you can get bonuses of 30%, 50%, and 75% depending on the amount you deposit. In general, the more you deposit, the higher percentage of match bonus you will get.
- Seductive sundays: you can claim at least six bonuses, all being matched deposits.
Important: players are required to deposit a minimum of AU$20 in order to be eligible for jokaroom daily promotional bonuses. Also, they need to meet the particular wagering requirements.
Jokaroom casino review
This casino does not accept players from united kingdom of great britain and northern ireland
25 free spins on crazy monkeys
automatic after registration. .
Jokaroom casino no deposit bonus codes 2020
25 free spins bonus on “crazy monkey” slot at jokaroom casino
- Bonus type: new players no deposit free spins
- Games allowed: only crazy monkey slot
- Wagering: 50x
- Max cashout: $200
- How to claim: enter the bonus code at the cashier
Jokaroom casino bonus codes and other promos
$5,000 welcome bonus in 3 deposits + 75 free spins at jokaroom casino
- First deposit match of 100% up to $2,000 + 25 free spins on wolf treasure
- Second deposit match of 100% up to $1000 + 25 free spins on wolf treasure
- Third deposit match of 100% up to $2000 + 25 free spins on wolf treasure
- Max bonus: $5,000
- Minimum deposit: $20
- Wagering: 50x
- Free spin games: wolf treasure
About jokaroom casino
Joka room casino is one of the latest casinos to go live on the internet. Revolving around the character of the joka, a person who always entertains and makes people laugh, joka casino features a wide range of online casino games, safe and reliable banking methods, excellent player support, and great bonuses and promotions. The casino has accounts on social networking sites such as facebook, G+, youtube, and twitter, where players are free to interact with the casino staff and fellow players.
Jokaroom casino focuses heavily on security and responsible gambling. The online casino requires registered players to go through a verification procedure, which includes submitting documents such as a government-issued photo ID, address proof, and copies of their credit cards. Players can upload these documents by visiting their account page, selecting KYC from the dropdown menu, and clicking on upload file for each document. They can also scan these documents and email them to jrbanking@jokaroom.Com.
Players’ personal and financial data is safe and secure at joka room as the online casino uses the latest encryption, anti fraud, firewall, and data protection technologies. Player deposits are maintained in a separate account and never used to meet operational costs. This ensures that players will get back their deposits even if the online casino shuts down for some reason.
The online casino supports responsible gambling and has partnered with gamblingtherapy.Org to assist problem gamblers. Joka room permits its players to set their own deposit limits so that they can establish control over their gambling activities. Players who feel that they have become problem gamblers can request the online casino to freeze their accounts for up to 90 days. In serious cases, they can also request a self-exclusion for up to six months.
You need to be above 18 to play for real money at joka room. The online casino advises parents and caregivers to use internet filtering software providers such as net nanny and cyber patrol to protect their minors from gambling sites.
How to claim the no deposit bonus at jokaroom casino
Joka room does not offer any no-deposit bonus code at present. However, players can claim a three-level welcome bonus of $2000 plus 75 free spins, as follows:
- 100% up to $1000 plus 25 free spins on first deposit
- 100% up to $500 plus 25 free spins each on second and third deposits
The free spins should be used on wolf treasure slot. To qualify for this bonus, players have to deposit at least $20 in their accounts.
Play on your browser at jokaroom casino
Unlike online casinos with a download option, joka room gives players only two options to choose from:
Play on the browser – players can play the games directly on their browser. To get started, they have to register and log in to their gaming accounts with their username and password. As long as they have their login details, players can access their gaming accounts from any device in the world, including public computers and work computers. However, they should never reveal their login details to anybody.
Play on the move – jokaroom’s browser-based software platform is compatible with a variety of mobile devices, enabling players to easily play on the browser of their mobile device. They simply have to log into their gaming accounts on their mobile device and load the games on their browser.
Games from multiple vendors at jokaroom casino
Jokaroom casino offers games from the following vendors:
Quickspin – A game provider based in sweden, quickspin is known for its innovative slots. Players can choose from quickspin titles such as sakura fortune, spinions beach party, pied piper, and crystal queen at jokaroom casino.
IGTECH – play games such as wild diamond, wolf treasure, 7 crazy monkeys, and chinese dragons.
Betsoft – this provider is widely acclaimed for its 3D slots. Joka room offers betsoft games such as stampede, tiger’s claw, and giovanni’s gems.
Some of the most popular online casino games at joka room are as follows:
- Caishen’s fortune
- 3 witches
- Big bad wolf
- Rapunzel’s tower
- Pied piper
- Northern sky
- Dwarf’s gone wild
You can browse games according to filters such as game category, top 30, most popular, alphabetic order, game provider, grid, and list. If you are looking for a particular game, you can type its title in the search bar to quickly find it.
Here is a brief overview of the game categories at jokaroom casino:
141 video slots – genie gone wild, the three musketeers, paco and the popping peppers, the exterminator, black gold
New games – the online casino has recently added dwarfs gone wild, ogre empire, and the golden owl of athena to its portfolio.
3 classic slots – jumbo joker, money train, and lucky seven
7 blackjack games – 21 burn blackjack, european blackjack, american blackjack
4 roulette games – zoom roulette, european roulette, common draw roulette, and american roulette
11 table games – craps, three card rummy, triple edge poker, pai gow poker, oasis poker
25 video poker games – double poker, joker poker, pyramid joker poker, pyramid bonus poker, pyramid deuces wild
17 jackpot games – legend of the nile, charms & clovers, mega gems, the slotfather, treasure room, mr. Vegas
Playing on the move at jokaroom casino
Joka room’s instant play software platform, as previously mentioned, is compatible with a variety of smartphones and tablets, including ios, android, blackberry, and windows tablets and smartphones. Since it is based on HTML5 technology, the game software can adjust itself according to screen size and type of device. Players, therefore, don’t need to download any gaming software or native app. They just have to log in to their gaming accounts with their existing username and password.
While it is not required to create a separate account just for mobile gambling, it is possible for players to create a new account on the move. In addition, they can make deposits and withdrawals, participate in promotions, claim bonus offers, and earn rewards for loyalty. In brief, they can use the mobile casino just as they would use its desktop counterpart.
Some of the mobile games available at joka room mobile are wins of fortune, sticky bandits, caishen’s fortune, dragon shrine, spinions, and others.
Fast sign up procedure at joka room
The registration procedure at joka room is user friendly, fast, and hassle free. The online casino says on its homepage that it has tested its own registration procedure several times to make sure that it is indeed interruption and hassle free.
Here is a simple guide to signing up at the online casino:
- Click on the large white sign up link at the top right of the casino website.
- An online registration form will instantly appear on your screen.
- Create your username and password, input your email and mobile number, and click on the next button.
- Input your name, select your gender, and reveal your date of birth.
- Then click on the continue to last button.
- Input your address and click on the done button.
- Since you also agree to the online casino’s terms and conditions by clicking on the done button, make sure that you first read them.
- You are now a registered member of jokaroom casino.
- When you hit the done button, you will be taken to your account page, where you can deposit, withdraw, and play your favorite online casino games.
Joka room’s browser based gaming platform
Jokaroom casino operates on a browser-based software platform, which is compatible with a variety of devices, including laptops, windows, mac computers, smartphones, and tablets. Based on HTML5 technology, this software platform eliminates the need for software or app download. As long as you have a registered account at the online casino, you can play for fun or real money, claim bonuses, and earn rewards on the move. You can also load your account and withdraw winnings on your mobile device.
Jokaroom casino VIP program
Joka room is home to a VIP room where players can get rewarded for their loyalty and wagering activities.
You can grab the following benefits as a VIP player at joka room:
- Exclusive VIP bonuses
- Larger withdrawals
- Preferential cash-ins
- No max bet
- Weekly cash backs for select vips
- Dedicated VIP hosts
How to become a VIP player – the online casino takes into consideration three factors while selecting players for its VIP room. First, players need to be loyal to joka room. Second, they need to wager real money, win prizes, interact with the online casino, and stay at the online casino for a long time. And finally, they have to deposit frequently, play long sessions, and log in to their gaming accounts as frequently as possible.
To retain their position as an elite member of joka room’s VIP club, players have to comply with the following rules:
- Comply with the online casino’s terms and conditions.
- Successfully complete and maintain the required usage levels, such as the total deposited amount, total wagered amount, login frequency, and so on.
- Wager real money to meet the minimum usage requirements.
- Provide a valid telephone number and email address to the online casino.
You will be a VIP member as long as you stay loyal to the online casino. You may lose membership if you stop wagering real money on the games or make deposits. All the offers and perks at jokaroom casino are meant for recreational players only. Players will immediately lose their VIP membership if found guilty of “non-recreational play.” by this, we guess that joka room favors players who play for fun, not profits.
Progressive jackpots at jokaroom casino
Joka room has some progressive jackpots that are capable of changing players’ lives. If you get lucky, you can win millions of dollars in just one spin of the reels. Some of the most exciting progressive games at joka room are speed cash, fruit bonanza, treasure room, greedy goblins, and it came from venus.
Deposits and withdrawals
You can choose from a wide range of banking methods at jokaroom casino. You have to log in to your gaming account and visit the online casino’s deposit section to view the entire list of local banking methods available to you.
The online casino offers the following instant deposit methods:
- Visa
- Neosurf
- Mastercard
Players can withdraw their winnings using visa and bank transfer, a procedure that takes 3 – 5 working days. Usually, deposits and withdrawals are free at joka room, but certain banking methods come with a fee. You will learn more about this if you get in touch with a customer support agent. The deposit and withdrawal limits vary according to the banking method and the country of residence.
Joka casino supports real money play in currencies such as NZD, EUR, AUD, USD, CHF, and CAD
Customer support
Contacting a customer support agent at joka room is very easy, but the online casino recommends visiting the frequently asked questions (FAQ) section before attempting to do so. Usually, new players find answers to their questions in the FAQ.
If they cannot find the information they are looking for, they can use the following methods to get in touch with a customer support agent:
Email – you can send an email to jrsupport@jokaroom.Com (support) or jrbanking@jokaroom.Com (accounts and banking). The online casino responds to emails at the quickest possible.
Telephone – jokaroom casino promises telephonic support but not telephone number is on display at the time of this writing.
Chat – launch the live chat window to instantly connect with a customer support agent.
If you have forgotten your password, you have to click on a link in the contact us page and the online casino will help you to create a new one.
So, let's see, what we have: the player from australia is having difficulties to complete verification. The complaint was resolved as the player successfully verified and withdrew his winnings. At jokaroom kyc
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